Shipping policy

Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped on weekends or public holidays.

Shipping Destinations & Delivery Estimates
We currently ship to: USA, Canada, Australia, UK, and New Zealand.

  • USA: 3–7 business days

  • International: 7–19 business days

Please note that delivery times are estimates only and are not guaranteed. Delays can occur due to customs processing, shipping carriers, or other events beyond our control.

Shipping Costs
We offer free standard shipping on all orders. Additional charges, including customs duties, taxes, or import fees, may apply depending on your country and are the responsibility of the customer.

Tracking
Tracking information is provided when available. You will receive a shipping confirmation email with tracking details once your order has been shipped.

Lost or Damaged Items
All claims for lost, damaged, or defective items are handled according to our Return & Refund Policy. Please refer to our policy for detailed instructions on reporting and resolving these issues.

Dropshipping Fulfillment
Orders are fulfilled via third-party logistics partners (CJdropshipping). Shipping times and services may vary depending on the warehouse location and destination.

Contact
For any shipping questions, please contact us at:
📧 medapiece@gmail.com